Question 1

Who has to comply with the TAKE IT DOWN Act?

Accepted Answer

Any “covered platform” — a website, app or online service that primarily provides a forum for user-generated content, or that in the regular course of business publishes intimate visual depictions. The FTC names social media, messaging, image and video sharing, and gaming services. Being small is not a defence.

Question 2

What makes a removal request valid?

Accepted Answer

A written request from the depicted person or an authorised representative, carrying a physical or electronic signature, information sufficient to locate the depiction, a good-faith statement that it was published without consent, and contact details. The TrustDesk form collects exactly those four things.

Question 3

What happens if we miss the 48 hours?

Accepted Answer

The FTC treats a failure to remove a valid report within 48 hours as an unfair or deceptive act or practice. Civil penalties reach $53,088 per violation, and anyone can report a non-compliant platform directly to the FTC at TakeItDown.ftc.gov.

Question 4

Is the policy generator really free?

Accepted Answer

Yes. Give us your platform name, URL and a contact address and you get the policy text plus a footer snippet to paste, with no account and no card. Host it wherever you like — the text is yours to keep. We hold the email so we can tell you if the rules change.

Question 5

What is the difference between the kit and the hosted desk?

Accepted Answer

The $19 kit is bought once: your own hosted report form, the policy text and the footer snippet, and an operator email whenever somebody reports something. The $5-a-month desk adds the parts that have to keep running — a 48-hour deadline on every report, an hourly sweep that escalates anything close to the line, and an append-only evidence log.

Question 6

How long does setup take?

Accepted Answer

Minutes. Checkout gives you a report link for your platform, the policy text and the footer snippet. Paste the link into your footer and you are receiving reports — there is nothing to install and no SDK.

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